Oh this is rich...

American Airlines takes pillows off short flights to save time, money

Are you bloody well kidding me? According to the Dallas Morning News, American Airlines expected to save a whopping... and hold your breath here... $300,000 a year with this cost saving measure. Who is the genius that came up with this idea? Last time I checked, Southwest Airlines still had pillows and the fastest turnaround time in the industry. So it can't really take that MUCH time to pick up pillows. Having used a few pillows over the years, I can't imagine those things cost more than about 8 cents a piece. Also of interest, why are they only doing this on MD-80's ? I don't have any guesses there, except as some testing procedure.

So good job, American, really it is. Way to make your customer feel more comfortable. Take away leg room, drop food service (for the most part) and now my damn pillow? What's next seating in the belly of the plane? This has to be the lamest cost saving plan I have heard of ... at least today. I'm not even going to get into their new ad campaign (You know why I fly.. oh really?).